FAQs : VEP Support Center

FAQs

How do I search for features in my hosted map service?

VEP allows for users to search for features in their hosted map services and view them in the At...

How do I split a centerline?

Instructions on splitting lines can be found HERE.

How many users are included in my account?

An admin has the ability to manage users on VEP. To manage users, click on the Admin link on the...

What anomalies are commonly marked as 'Exceptions'?

Our team has created an excellent resource to help customers reference real-world 'Exception...

What are the benefits of SaaS?

VEP is a true Software-as-a-Service (SaaS) solution that provides end users with a secure...

What do the different observation statuses mean?

Open status means the observation is still under review and active. Resolved status means th...

What does VEP stand for?

Validate - Edit - Provision

What happens when you delete a user?

A user cannot be deleted until all open edit and upload sessions have been submitted. Once the u...

What is the length of time for VEP to timeout?

VEP times out at the two-hour mark.

What is the recommended browser for VEP?

We recommend using Chrome, Firefox, or Microsoft Edge. We do not recommend Internet Explorer...